Terms of Service

These Terms govern your use of tnovalabs.com(the "Site") and the free tools, audit, calculators, and content hosted on it. By using the Site you agree to these Terms. If you do not agree, please do not use the Site.

These Terms cover the website only. A separate Master Services Agreement (MSA) governs paid engagements and supersedes these Terms for active clients.

What we provide

The Site offers (a) marketing content (articles, playbooks, case studies, portfolio), (b) free tools (Lead-Leak Audit, Speed-to-Lead Score, Marketing Budget Calculator), and (c) a way to contact us about a paid engagement. Use of the free tools is conditional on your providing accurate information and on the limitations listed below.

Free tools — limitations

• Tools are provided "as is" for informational purposes. Output is directional, not a guarantee of business outcomes.
• We may decline to deliver an audit or report if the requested business is in a vertical we do not serve (see Anti-ICP) or if the request appears automated.
• We may suspend access to a tool at any time for maintenance or in cases of misuse.

Acceptable use

You agree not to:

• Submit false business URLs or someone else's personal information.
• Reverse-engineer, scrape, or systematically download Site content other than via the public sitemap and standard web crawlers.
• Use the Site to send unsolicited messages (spam) or to probe, scan, or test the vulnerability of any system.
• Misrepresent your identity or affiliation with another business.

AI crawlers

We expressly permit indexing and content retrieval by major AI crawlers (GPTBot, ClaudeBot, PerplexityBot, Google-Extended, Applebot-Extended, others as listed in our robots.txt). Republication of our content in AI-generated answers with citation back to tnovalabs.com is permitted and encouraged. Wholesale scraping and republication without attribution is not.

Content ownership

Site content (text, design, images, code) is © TNova Labs unless otherwise marked. You may quote up to 200 words of any article with attribution and a link back. Bulk republication requires written permission — hello@tnovalabs.com.

Portfolio images are AI-generated creative explorations and are NOT affiliated with, endorsed by, or representative of any real brand. Any visual resemblance to existing brand identities is incidental and is presented as a creative-direction study.

Disclaimers

The Site is provided on an "as is" and "as available" basis. We do not warrant that the Site will be uninterrupted, error-free, or free of harmful components. We do not warrant that any information on the Site is accurate for your specific situation.

Marketing benchmarks and ranges shown in our tools are directional. Your business may be materially different. Nothing on the Site constitutes legal, financial, medical, or tax advice.

Limitation of liability

To the maximum extent permitted by law, in no event shall TNova Labs, its founders, contractors, or affiliates be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or relating to your use of the Site. Our total liability under these Terms is limited to USD 100 or the amount you have paid us in the past 12 months, whichever is greater.

Indemnification

You agree to indemnify and hold harmless TNova Labs from any claim arising from (a) your use of the Site in violation of these Terms, (b) information you submitted that violates a third party's rights, or (c) your violation of any law.

Governing law

These Terms are governed by the laws of the State of Ohio, United States, without regard to conflict-of-laws principles. Any dispute will be brought in the state or federal courts located in Portage County, Ohio. You consent to that venue.

Changes to these Terms

We may revise these Terms at any time. The "last updated" date at the top reflects the most recent revision. Continued use of the Site after a change constitutes acceptance of the revised Terms.

Contact

Questions about these Terms — hello@tnovalabs.com.