[ Case study ]
Humana Travel: $57,600 a year was leaking. Here's where.
in missed bookings found
The business
Family travel agency with strong repeat clients — invisible to new ones.
What we found
Not present in any AI answer for 30 real customer questions. Website said almost nothing AI could repeat. Inquiry follow-up averaged days, not minutes. Total found: $57,600/year.
The plan
AI-ready rebuild, inquiry auto-response, review engine.
Before / after imagery — coming with the case write-up.