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tTNova·Labs
01 · flagshipIndustry · home services

Marketing for HVAC, roofing & remodel built by people who actually run Yelp Ads.

Real Yelp + Nextdoor + Google LSA operator chops where most agencies skip the channels. Built for owner-operated trades doing $1M–$10M, single-metro, 5–40 employees. Speed-to-lead in 60 seconds, owner-friendly dashboards, no shared-lead tax.

Vertical fit · TNova edge

  • Avg retainer$2.5k–$6k / mo
  • Recommended ad spend$4k–$20k / mo
  • Lead-reply SLA<60 sec · written
  • Sweet spot5–40 employees
  • Revenue range$1M–$10M
02The pains specific to this vertical

Four problems we hear in every contractor discovery call.

pain · 01

HomeAdvisor / Angi shared leads — paying for leads three competitors also got.

Shared-lead spend is a tax on the trades. We replace it with owned channels: Google LSA, Yelp Ads, Nextdoor, Meta retargeting — leads that land in YOUR phone, not five.

pain · 02

Phone rings during install jobs. Lead dies before you call back.

Twilio missed-call-text-back wired into ServiceTitan / Jobber / Housecall Pro. The customer gets a friendly auto-text in 11 seconds, you call them at the end of the install, you don't lose the job.

pain · 03

Seasonal shoulders kill cash flow.

Feb. Aug. The slow months. We pre-build seasonal pacing rules — budget shifts to retention/maintenance offers in shoulder months, then expands hard when demand returns.

pain · 04

Yelp ranking dropped. Google Business Profile incomplete. No one's watching.

We run Yelp + GBP weekly: review velocity automation (post-job SMS for Google review), photo updates, Q&A monitoring, holiday hours, service-area updates. The unsexy work that actually moves rank.

03What we ship for trades

Five mechanisms. Wired into your dispatch software.

  • 01

    Google LSA + Yelp + Nextdoor stack

    The three channels that actually generate trades leads. Most agencies skip Yelp and Nextdoor because they're hands-on. We run them weekly.

  • 02

    Speed-to-lead automation

    Twilio missed-call-text-back, web-form-to-foreman SMS via Make, IG/FB DM autoreply. Inbound lead → text on your phone in <60 seconds.

  • 03

    Owner-friendly dashboards

    We don't send you marketing reports. We send you booked-jobs reports — in dollars and ticket counts. Read it on your phone in 30 seconds.

  • 04

    Review velocity loop

    Post-job SMS asking for the Google review at the right moment. Compliant, never incentivised. Most contractors leave 80% of post-job goodwill on the table — we capture it.

  • 05

    Seasonal pacing automation

    Budget rules that auto-shift between maintenance offers (shoulder months) and install/replacement (peak). Set once, runs the year.

Stack we deploy
  • Google Search + LSA
  • Yelp Ads
  • Nextdoor Ads
  • Meta retargeting
  • Google Business Profile
  • Twilio missed-call-text-back
  • ServiceTitan integration
  • Jobber / Housecall Pro
  • HubSpot or Pipedrive
  • Make.com automations
  • CallRail call tracking
  • Review velocity SMS
04Case study · anonymised

Owner-operator HVAC. Killed shared-lead spend. Crew utilisation up 30%.

Austin HVAC, 2 crews, owner-operated. Was paying $4,200/mo to a generalist agency plus $3k/mo on HomeAdvisor shared leads — and losing 40%+ of inbound on slow follow-up. We replaced it: Google LSA + Yelp Ads + Nextdoor, Twilio missed-call-text-back wired to the dispatcher, owner-friendly weekly dashboard. 5 months in: cost per booked job −47%, crew utilisation +30%, owner stopped answering the phone himself.

Cost per booked job

−47%

Crew utilisation

+30%

Speed-to-lead

47s → 11s

HomeAdvisor spend

−100%

Location

Austin, TX

Engagement length

5 months · ongoing

Tier

Engine ($4,900/mo)

Stack added

LSA · Yelp · Twilio · ServiceTitan

05FAQ · home services

Eight things HVAC and roofing owners ask before signing.

Don't see yours? Email a founder — we read every one.

  • For owner-operated HVAC and roofing companies in the $1M–$10M range, expect $2,500–$6,000/mo retainer + $4k–$20k/mo ad spend. Our Engine tier ($4,900/mo) covers the full stack — Google LSA, Yelp, Nextdoor, missed-call-text-back, owner dashboard. Below $4k/mo total marketing investment, paid acquisition rarely outperforms organic + referrals.

  • Replace shared-lead spend with three owned channels: (1) Google Local Services Ads — pay-per-lead, only your name shows; (2) Yelp Ads — most contractors skip Yelp because it's hands-on, which is exactly why it works for the ones who don't; (3) Nextdoor — neighborhood-targeted, great for residential trades. Add Twilio missed-call-text-back so you stop losing the lead in the 12 minutes between truck rolls.

  • Healthy benchmarks for owner-operated trades: HVAC service call $40–$120, HVAC install $180–$400, roofing residential $250–$500, plumbing service $35–$110, pool service $45–$140. If you're paying more than 2× these on shared-lead platforms, switching to Google LSA + Yelp + Nextdoor typically cuts cost-per-booked-job 30–50% in 90 days.

  • Yes — if you're willing to do the operator work or hire someone who will. Yelp rewards weekly hands-on management: bid stratification by service, negative-keyword sweeps, photo updates, review velocity. Most agencies skip it because it doesn't scale via automation. We run it weekly because for trades it converts at 2–3× Google Search CPC in dense metros.

  • Google LSA (Local Services Ads) typically pays back in 30–60 days for a properly verified profile. Verification (license, insurance, background check) takes 7–14 days. After that, leads are pay-per-lead, not pay-per-click — a $35–$80 cost-per-lead vs. $80–$300 click costs on regular Google Search for the same query. Crucial: dispute every junk lead within 72 hours to keep your effective CPL low.

  • No. We build to whatever dispatch software you already run — ServiceTitan, Housecall Pro, Jobber, FieldEdge, or even a clean spreadsheet + Pipedrive. The non-negotiable is that inbound leads (form, call, IG DM) flow into one place where dispatch can see them. We wire the integrations through Make.com or Zapier — no rip-and-replace.

  • For dispatch-heavy operations: ServiceTitan (large), Housecall Pro (mid), Jobber (small) — these handle scheduling, invoicing, and customer history together. For sales-pipeline-heavy work (commercial roofing, solar, remodel), pair the dispatch tool with HubSpot or Pipedrive for deal tracking. Pick on team adoption, not feature lists — the best CRM is the one your dispatchers will actually update.

  • Three numbers, weekly: (1) cost per booked job (ad spend + retainer ÷ jobs booked); (2) revenue per lead (revenue ÷ leads from that source); (3) lead-to-booked rate (booked ÷ leads). Track them by source — Google LSA vs. Yelp vs. Nextdoor vs. organic — and shift budget every Monday. Avoid vanity metrics like impressions, CTR, or cost-per-click — they don't pay your crews.

By US metro

Home services markets we cover.

City-specific operator notes, market stats, and local integrations. Pick your metro for sub-market pacing rules and local CPL benchmarks.

The next step · 8-page action report · 24 hours · free

Find the leak. Plug it before you spend another dollar.

Send us your URL. Within 24 hours we email an 8-page action report: the 3 biggest gaps in your Google Business Profile, 5 keywords your local competitors outrank you on, your speed-to-lead score, and 3 specific moves that typically lift inbound 20–40% in 30 days. Yours to keep — fix it with us, your team, or anyone else.

Delivered

≤24 h

Output

8-pg PDF

Cost

Free